The future of statutory dismissal, disciplinary and grievance procedures is in some doubt following a recent review of their operation. These minimum legal procedures were introduced on 1 October 2004 by the Dispute Resolution Regulations. They set out the steps an employer must take to deal with individual grievances, disciplinary action other than warnings, and dismissals. The aim was to try and reduce the number of complaints that end up at an employment tribunal. However, in operation many unions and employers say they have proven more of a hindrance than a help.
One area that has proved confusing is the definition of a grievance. ACM’s Head of Employment Relations, David Green, explains, “The courts have taken a very wide view of what amounts to a grievance. Any written form of complaint has been deemed to trigger the procedure, even if it doesn’t mention the word grievance or set out any details. So a two line e-mail saying you aren’t particularly happy with something can amount to a grievance under the statutory procedures.”
The effect of this has been a big rise in the number of grievances being dealt with by ACM. “Colleges are having to treat even the most minor moans as a grievance if they happen to be in writing. The result is more and more ACM officer time being spent on such problems,” said David.
Sadly, the rise in grievance and disciplinary problems has highlighted a serious shortfall in the way some colleges deal with these issues. “We are witnessing some quite appalling practices. Among the worst problems are failing to investigate problems properly, fishing for disciplinary problems to pin on particular individuals, and colleges making up procedures as they go along. Frankly I’m disgusted by the way some colleges behave,” said David. ACM officers are compiling a list of culprits and bad practices and intend to raise the matter nationally with the Association of Colleges in England and with Fforwm in Wales.
The official consultation on the future of the Dispute Resolution Regulations ends on 20 June.